Trick to Use Logitech QuickCam Messenger in Windows Vista

ยปยปTrick to Use Logitech QuickCam Messenger in Windows Vista
Officially, older batch and most of the Logitech QuickCam Messenger is not supported and not compatible with Windows Vista, although you may be misled to believe otherwise as QuickCam 10.5 software that supports Vista is provided for free download. However, in most of the case, expect Logitech QuickCam Messenger with P/N no. of 861225 and USB/PID of 08DA to fail in installation during the webcam setup, where Windows Vista unable to detect the webcam even though you have inserted the webcam.

On the other hand, using Windows Vista Add Hardware Wizard will not detect any driver for the webcam, even though you have extracted the driver files from the executable, no matter the Wizard search automatically online and locally or been asked to browse and locate the software drivers on the unpacked location.

In addition, Problem Reports and Solutions applet may appear after the failed driver installation for Logitech QuickCam Messenger with the following message:

Windows Vista does not support Logitech QuickCam Messenger

This problem was caused by a compatibility issue between Windows Vista and Logitech QuickCam Messenger.

Logitech QuickCam Messenger was created by Logitech, Inc..

To search for similar devices that are compatible with this version of Windows, visit the Windows Vista Hardware Compatibility List website (link expired) online.

However, it’s not totally out of hope for owner of Logitech QuickCam Messenger who has upgraded to Windows Vista. The following hack will use Windows XP driver (a common trick to use non Vista compliant device) to install the webcam in Vista:

  1. Download QuickCam 8.4.8 with driver for WinXP.
  2. Install WinRAR if not already installed yet.
  3. Open the setup installer qc848enu.exe and unpack its contents to a folder. Alternatively, right click on qc848enu.exe and select “Extract to qc848enu\” option.
  4. Insert or plug in the Logitech QuickCam Messenger to a USB port if not already done so.
  5. An “Driver Software Installation” icon in Systray (notification area) should appear, which will pop up detailed message if click. It should fail, and “Add Hardware Wizard” dialog window will appear. Choose to install the driver manually by instructing the Wizard to locate and look for the web cam driver inside the Drivers folder under the unpacked folder of the qc848enu.exe setup program. You can use browser button to select the folder.
  6. Windows Vista should grab the XP driver and install it properly.
  7. Download the latest version (10.5.1) of Vista compliant QuickCam software from Logitech to install the software on Vista.
  8. Run the setup (qc1051enu) normally. You may need to skip the detection of webcam near the end of installation process.

Voila, you can now use the Logitech webcam to capture images or use it in conjunction with video chat in IM programs such as Windows Live (MSN) Messenger, AIM Messenger, Yahoo! Messenger, Skype or run Logitech VideoCall.

This hack may work on other Logitech QuickCams that doesn’t yet or will never support Windows Vista too, such as Logitech QuickCam Zoom Silver, QuickCam Notebooks Deluxe, QuickCam Express, QuickCam Chat, Quickcam Orbit/Sphere, Quickcam Pro 4000, QuickCam Orbit MP, QuickCam Chat and etc. However it’s not tested. If you willing to try out and feedback is appreciated.

Update: Fix for Logitech Quickcam in Windows Vista SP1

By | 2016-12-09T08:39:57+00:00 December 9th, 2016|Categories: Computer & Hardware|Tags: , |135 Comments

About the Author:

LK is a technology writer for Tech Journey with background of system and network administrator. He has be documenting his experiences in digital and technology world for over 15 years.Connect with LK through Tech Journey on Facebook, Twitter or Google+.
  • t d

    No offence guys… but this is what every driver installer does, extracts the driver files and points the add new hardware wizard to the location. But this is simply the manual way.

    PS this works with most drivers for any hardware.

  • jason

    Worked great thanks for pulling this together!

  • rance

    Thanks for this! It saved me having to buy a new webcam for my daughter just because she got a Vista laptop. Works a treat now!

  • noer

    Work great men… thanks a lot…

    I don't have to buy a new webcam…:):):)

  • THANK YOU!!!!!!!!!!!


  • Bob

    Worked for me, thanks ๐Ÿ™‚

  • Gnome

    Finally someone who has fgound a way around Logitech's poor support and advice. Well done. Worked for me on QuickCam IM with both the old version of the EXE and the new version. The person who claimed this is athe "manual" way must not have tried the Logitech Install which fails to properly unpack the driver in a state that Vista can detect – an unpack did the trick for me.

  • Thanks for the tip, it worked for my QuickCam Zoom I tried it after the driver install without getting the latest quickcam 10 and its running off my old 8 software.

  • Jeff

    Great trick! I had a problem installing the driver initially because there was no option to manually select the driver. I had to user the following instructions:

    If the driver is on a CD/DVD or you downloaded it to your computer, select Ask Me Later. Click Start, right-click Computer, and then select Properties from the drop-down menu. In the System window, select Device Manager from the Tasks pane. Provide your administrator password, if needed, and then click Continue. The USB device should be listed in the Device Manager window, probably in the Other Devices category, with a yellow exclamation point next to it. It may display the name UNKNOWN DEVICE or its actual name. Double-click the device and select the Driver tab. Click Update Driver. In the Update Driver Software window, select the text labeled Browse My Computer For Driver Software. Click Browse and then locate the folder on your computer or the CD/DVD in which the driver is stored. Click OK. Click Next and then follow the on-screen instructions.

  • Knies

    Doesn't work for me, with Quickcam Express. Windows doesn't recognize the 8.4.8 driver at all, regardless.

    Goddamn Vista.

  • Knies

    Oh, wait, it's because it's 64bit Vista. CRAP.

  • Chris B

    Fantastic – this works a treat. This should be posted on the Logitech forums, as far as they are concerned its buy a new camera.

    It won't work with Vista 64-Bit, I did try this and it failed to find the driver.

  • phillsdaman

    when plug quickcam express into vista it installs it automatically but in device manager it says its installed but unknown device what can i do??? if i try to update drivers it says windows has already got the latest drivers even tho theres non installed for it.

  • Krakkan

    hey guys. for Vista 64Bit try this!:

    Go into Bios when starting your computer, set USB controller to 1.0(or whatever it is, not 2.0 atleast)

    save and boot into windows

    run qc1110_x64.exe from logitech download

    (or you can try other installers, this was the one i used)

    once its finished extracting let it stay open and go to c:/users/*your user name*/Local/temp and check for logitech 11.10 folder or similar.

    copy that folder anywhere you like it contains the drivers and the installation programs deletes it from temp folder once its canceled/installed.

    you can continue to isntall it if you wish to have the software after you copied the folder.

    now plugin your camera, let it try find drivers(it wont find any)

    choose to search for drivers, browse to your folder you copied from the temp folder, in there are the drivers ๐Ÿ™‚

    if that doesnt work you might have to open unit/hardware explorer(properties on this computer then up in the corner)

    you will see unknown device, Camera or similar

    right click it and choose update drivers

    choose show all installed drivers

    choose browse (you will see it choosing A:/ or floppy)

    browse to your folder you copied from temp

    open the x64 folder or where the drivers are located

    choose your camera (mine was Logitech USB instant messenger or something)

    camera should install fine =D

    sorry for not being able to give even more detailed instructions but 1. my english sucks and 2. it should be easy to figgure it out ๐Ÿ˜‰

    Enjoy the crappy Logitech support.. :p

  • Linda

    Thanks sooo much! Im a computer retard and tho this took me a few hours to figure out I eventually got it! Also thx to Jeff for ur helpful ideas too!

  • Andy

    WOW great find, i've been looking for ages and this is the best way by far, works a treat.

    Kudos to you dude ๐Ÿ™‚

  • andrew

    i have the quickcam zoom and works fine! EXCELLENT!!!!!

    cheers brother

  • Thank you so much!!!! it worked!! ๐Ÿ˜€

  • Kayla!

    excellent! thankyou very much! =D

  • PaperWings

    eh, i have logitech quickcam messenger (the older one) and vista business 32bit which doesnt want to recognize the 8.4.8 driver.

    vista is lame *sigh*

  • Mardus

    Great tips.

    PaperWings: I also use the older Logitech QuickCam Messenger (V-UAS14) with Windows Vista Business 32bit and the 8.4.8 driver was successfully recognized.

    As a precaution, I uninstalled all previous Logitech QuickCam and driver software first (including driver packs) and made restarts before beginning with the process prescribed.

  • matty

    Legendary. Thank you for getting my camera working. It is nice to know that there are concerned folks helping eachother out.

  • JP

    Great, this is a big help

  • bruna

    Thanks it worked!

  • Ossie

    It Works, Thanks

  • Jeffrey

    This worked liked a charm for my son's older level Webcam Chat, and with QC 11.5.

    As an aside I will not buy another Logitech product including mice, remotes, or speakers, because of thier abysmal support policy reagrding their cameras. It's apparent that this is a policy decision and not a technical one and it is a poor one at that. As an industry analyst I am pretty familiar with many different comapnies and thier support (or lack thereof) and this is pretty close to the tops in customer abuse.

    Boo logitech! Shame on you!

  • sujay

    amazing work dude .. how did u managed to do that???u r simply superb.. i tried for 2 days and was just losing hope then i saw ur post.. it worked .. great…hats off

  • Ben

    Fantastic! Life saver! (Well, webcam saver at least.) I'd given up hope!

  • wow, thank you much. got a great deal on this cam off and couldnt get it installed on vista.

  • Amit

    It works.. thanks!!

  • Stephan

    I did not work.

    Vista won't recognize the folder I created. I don't know why that is. Do you have an answer?


  • Nina

    Halleluja – I love you! Worx purrfect!! Thanxalot!

  • debrah

    where can you find that .exe file??

  • Ross

    Nice going m8 !! Works like a charm. Saved me bying a new camera !! Woop !!

  • Sergi i Sandra

    Thank you very much!!!!!

    You're the best!

  • Don

    Worked like a charm! Thanks!

  • Rave

    You cant extract an exe file to a folder using Winrar. The qc848enu.exe is a self extracting SETUP file that installs the web cam itself, still resulting in a non working webcam under these instructions. How the hell other ppl did this under vista is beyond me.

  • Stephan

    Thank you, Rave, same problem in my case! What can we do???

  • Thomas

    Stephan and Rave, this does work, but make sure you follow these steps in this order:

    – install WinRAR

    – open WinRAR

    – Select File > Open archive

    – Browse to your qc848enu.exe file

    – Click on open.

    Voila! In other words, don't try to open the exe file directly, you need to go through WinRAR first. Hope this helps.

  • Stephan

    Thank you Thomas! Now it worked. I didn't know you had to search for the exe-file itself. Thank you! you saved me!

  • Gertjan

    Thanks so much! been so anoyed with logitech and this is just the simplest solution. Why logitech can't make thier own stuff work beats me.

    anyway ..thanks!!

  • Chas


    This post has help me too, but yesterday I've installed the Vista SP1. After the reboot my QC Messenger mic has an error message: The device can not be started. I have downloaded all the drivers found on logitech's ftp server, but no one make me a deal. If anyone can help me, please don't foregt me. Thx.

  • Ben

    Hmm, yep, looks like Vista SP1 kills this hack. Be warned. Please post here, if you find a solution!

  • Luis

    Since I installed Vista Service Pack 1, QuickCam Meseenger MIC does not work either.

    I have tried a lot of reinstalls and hacks without any success, please, in case someone fix it, share the solution.

  • Luis

    Well, I fixed Vista Service Pack 1 problem, it took me a couple of hours but now I have confirmed workaround works properly.

    First of all, I found the origin of the problem on the updated USB Audio Driver by SP1, looking for fixes related to USB audio on SP1, I found the following one

    Then, once I suspected the origin of the problem was the file USBAUDIO.sys, I used searh function on windows to look for every file named like that on the system (notice you have to enable on folder properties to show system and hidden files).

    It is obvious C:WINDOWSSystem32drivers is the path where system loads this driver, but search function showed too

    C:WINDOWSSystem32DriverStoreFileRepositorywdma_usb.inf_9ce240de path for this file, which was a backup of the original one, which was working before SP1.

    Problem is solved swapping this two files, but since SP1 located on system32/drivers folder is being used by the system, it can't be deleted nor moved while system is running, so I got it booting from a Linux live CD which mounts Vista NTFS partition in write mode.

    From Linux OS I was able to overwrite USBAUDIO.sys file which previous one and once Vista is loaded again, MIC from QuickCam Messenger is working fine again.

    Hope it helps.

  • Chas


    Thank you, it works now. I've used Hiren's Boot cd and Volkov Commander with ntsfdos. After reboot, the yellow exclamation mark has disappeared. I hope there is no more drama with my vista.

  • Nick

    Luis can you post the solution in simpler step by step process. I have installed SP1. I am now stuck at the first step. I extract the qc848enu.exe file

    but after the "driver installation failed" I don't get the "add hardware wizard". Then I go to device manager and I scroll down to camera with the yellow exclamation mark on it and i right click and update driver. Then I browse to locate the driver. And thats as far as I get. So, please post step by step process. Thanks

  • Inervo


    Luis, can you give us your usbaudio.sys (with rapidshare or megauplaod, or any others).

    Cause i've put SP1, and after, i've clean up all previous data before the SP1…:S

    (and i don't want to install vista again just for this file ^^ )

    So if you can put it online, i would love it ๐Ÿ˜‰


  • giorgia

    great job!!! it works!!! thank you so much ๐Ÿ™‚

  • jef

    Mine didn`t work, maybe because i`m using windows vista 64bit?

  • Ben

    Thanks Luis for the solution. I was hoping there would be an easier way, but I decided I wanted my webcam working again, and now it is. I thought I'd post a more detailed step by step though, as it is a bit nasty for non-techies…

    Nick: Just follow the original instructions that worked for pre-SP1. Then you have to leave the Vista operating system so you can replace that USBAUDIO.sys file. One way of doing this as Luis did is to use a live Linux CD.

    A live CD is basically an operating system that doesn't need to be installed – it runs off the CD and your computer RAM. I used Ubuntu live CD:

    Download here:

    You will then need to "mount the image" burn the .iso file to a CD or DVD:

    Installation info:

    Once you've got your live CD, you then restart your computer, make sure you boot using the CD (you'll need to press F12 or whichever key combination your computer indicates when you're booting up).

    Then once you're in Linux, just search for Computer and find "OS" – that will be your Windows Vista operating system. Look for the folders Luis mentioned:

    Copy USBAUDIO.sys from this location:


    And paste it over the USBAUDIO.sys in this location:


    Now shut down linux, and reboot into Windows. You may need to restart Windows once more (I did), but now you should have your audio working once again!

    Hope this helps. Let me know if not – I'll check this page a for a few days. Contact me through my website if you need to:

  • walter

    it worked well with mine computer! Thanx 4 the solution!

    With regards,


  • greatbuy

    worked great. thank you

  • ndm

    thanks for this it saved me alot! but i have a problem, after following instructions my webcam works BUT its the quality is super grainy no matter how i adjust the settings. Anyone else experience this?

  • Tracie

    thank you so much! this solution worked for my windows 32-bit vista desktop system.

  • Ben

    It doesn't work with Vista 64 bit. Vista doesn't pick up the drivers when pointing to the folder with the extracted files from qc848enu, no matter if you point it directly to the folder with the files.

  • Eizens

    I get similar problem on Windows XP Pro 32-bit. I need to install Logitech Pro 9000, and no driver work (from disk or from site, or 848 mentioned in this post too). Diferent is only view in the devcie manager — 1, 2 or 3 devices with yellow question mark.

    Windows is SP2 with all updates, so I suuppose also some system driver has incorrect version (too new?) and cam drivers fail.

    Error report is that "firmware inproperly reports device resources, and driver can't start".

    Any ideas?

    Thanks in advance,


  • vij

    Just install the new driver from logitech support site. THey'll ask you how to fix different error codes. That'd Fix Quickcam Communicator STX problem.

  • sam

    help…im up to step 3 and i right clicked on qc848enu.exe and it doesnt say extract anywhere..

  • Eng

    I extract the content of qc848 to a folder. Plug in the camera, and then point to that folder. Vista x64 doesn't find a driver in there. Any ideas?

  • Shawn

    Ok I tried to download the 8.4.8 and it says that i still have the new version on my laptop. I went to C:program fileslogitech and i deleated everything. i went to my control pannel and deleated everything with logitech. and it still tells me that i have the new version installed. I dont know what to do. Any help is much appreciated.

  • Dario

    Thanks alot for the fix, worked perfectly, you made my girl and me very happy. Respect, d.

  • Celhack

    Gracias….me sirvio de mucho. NO podia conectar la camara a pesar de que vino con su CD original, pero con las indicaciones que pones ya todo esta bien. Mil gracias nuevamente.

    Te deseo lo mejor para ti y tu blog.

  • jeison

    ooo gracias me srivio y funciona perfectamente y fue super facil1!!!!!!!!!!!!!gracias

  • kemo

    full respekt for the help my friend

  • Mark

    i had to reboot after installing the software and then point to the new directory but after that it worked great. thanks!

  • just

    well i am trying this fix too, i get to the point of where i am trying to install the xp driver. except that vista will not find it when i point it right to the files i extracted from qc848enu.exe. I need to know which exact file is the windows XP driver so i can target if from the device manager since vista doesn't feel like playing nice. I have also read of people getting the camera to work without the mic on the camera working for vista64bit, thats all im looking for so i am kind of squeemish about replacing or downgrading any files actually a part of my OS.

  • Sam.

    Gahh! I just got a Logitech QuickCam for Notebooks Pro and I have Vista I have tried this instructions but are a bit unclear and some links don't work!?!? i would be surprised if anyone still looked at this thread but please I need help!

    E-mail me-

  • drew

    Great fix for a very annoying problem. ๐Ÿ™‚

  • Jack

    I tried the solution. My cam is a Quickcam Web. When I click in the drives subfolder of the qc848enu folder, a messege tell me that it is no possible to find the driver and the instalation failled.

    Must I to continue running the qc1051enu?


  • dipak

    thanks, it worked on logitech quickcam 8.0

  • james

    could you help me ,

    i got sphere mp n i have vista sp1 i try installing the latest version & version 8 n still does not work . what am i doing wrong ?

    also wen i plug the camera into the back of my pic the camera does not turn when the usb is plugged in But wen i plug it in to my screen usb the camera spin when i plug it in ???? Plesase help me

  • Lucy

    AWESOME! I thank the lord for people like you!

  • Thank you for the posting. The instructions helped me install my old Zoom on my 32 bit Vista Home.

  • fazyy

    heyy i just want to ask which versions of WINRAR do i have to donload

  • unknown

    thnak u for your help. It was really informative !!!

  • tomato kun

    i found that if run the setup thats found in the folder you extracted it to, you can set it up no problem. using quickcame zoom here

  • Antoni19

    Hey Guys ! … I got the QuickCam Pro 4000 installed in Vista 64 SP1 ! After 10 mn working on it.

    Here is how :

    I first got a freeware called Universal Extractor at

    Then I used it to unpack the latest Logitech driver for XP x64 namely the qc1150_x64.exe …

    Well the extraction failed but this tool told me it was packed with 7-Zip. Again a freeware.

    Then I unpacked it succesfully with 7-Zip. However Vista x64 would not recognize a driver for the QuickCam Pro when directed o install the driver a the specific place of the unpacking using windows device driver …

    Then I unpacked [with 7-Zip] the oldest version of the Logitech driver for XP x64 it is the file qc1051enu_x64.exe (you can google to find it on the internet).

    And directed Vista x64 Device Manager to install the driver from the folder Driversx64PRO64 [other folders refers to others webcams like IM64 for Internet Messenger] and it worked ! … [I tried other more recent versions of logitech drivers and it didn't work].

    Then I succesfully instally the latest x64 driver which is qc1150_x64.exe as mentioned above !!! And it's working smoothly well just as in regular 32 bit (x86) installation. no banding nor other quirks.

    This basically the same trick used for Windows 32 bit except that the new drivers from Logitech don't unpack with WinRAR ! but with 7-Zip …

    I hope it will help other install this Logitech QuickCam Pro 4000 webcam in Vista x64 !

    Cheers !!!

  • Antoni19

    Here is the download site from Logitech for the old driver :

  • alicia

    POr favor si alguna[persona me puede explicar como conectar una wecam marca logitech ,no tengo el CD le que Celhack agradece pero no sale la explicacion desde ya muy agradecida si alguien me informa en español que Dios los bendiga.

  • Hendrik

    Thank you for helping me! Now my girlfriend can finally see me when i'm on my laptop ๐Ÿ™‚

  • Pragnesh Shah

    Thanks for your advise webcam is perfectly working but sound is not coming thru webcam.

  • Hi,

    I believe Microsoft has added the 2005 drivers to their update functionality (QuickCam Express – Vista SP1). All I had to do was plug in the PC Camera, let the automatic detection finish, and restart the computer!

    Did not require any software to be downloaded or installed from my end.



  • senna

    Anybody know whats on with AUDIO, Microphone does not work.

  • Nicolas

    Merci, thank you really much.

  • deb

    I have Vista Home and my logitech quickcam chat webcam works great with it

  • Lola

    Hi! This helped me, so thanks! But I do have a question. Last night I downloaded the drivers, installed them, got the webcam to work on MSN and had the program that allows me to take pictures and videos. I experienced some problems and had to had Vista reinstalled today. I downloaded them again, the webcam shows on my MSN, but now I can't find the pc program! Can someone help me find it? Thanks in advance!

  • todd

    I ran through all of the steps, but I cannot get the 8.4.8 or 10.5.1 versions of the driver software to install manually. I go to device manager, say update device driver, choose the folder from my computer, and immediately it says "Windows was unable to install your camera. Windows could not find the driver software for your device." Any help is appreciated. I have a quickcam messanger.

  • koko

    You are an amazing amazing (wo)man! Thank you I have been trying for hours if it wasnt for this advice i would have had no chance as i dont know much about computers.

    The camera I have is the quickcam communicator STX and it worked fine.

    Thank you again

  • Shane C

    Thanks a lot.

    Vista installed it its self for me, just using the old version of quickcam and then updating after the Vista found the drivers and poof it works. Thanks for the help!

    I thought was going to have to go by a new 50-125 dollar cam just because LOGITECH wasn't more of my money!!! LOL

    XOXO Love ya and I owe ya a drink or something if I ever run it to ya. : D

  • s

    It worked but partialy.

    The camera is getting recognised. and I can click photos.

    But the camera is showing only black on clicking from the camera only black phots are saved:(

  • Huseyin ALKAN

    This trick worked on Windows 7 too. Thanks

  • Joel

    windows did not find any drivers when i manually pointed it to teh extracted drivers folder (include subfolders checked). is it because I am running 64 bit Vista? i am using quickcam messenger.

  • David

    It worked! Thank you so much for figuring this out.

  • Eric

    This works great.
    Thanks guys!

    Here is a link for those looking for the 10.5 driver.

  • Tess

    Which version of WinRAR do I have to download and is it free?

    I hope I get respons very quick!

    Thanks already!

  • Z

    Thank you for the istructions.

    My Logitech V-UAS14 model is now recognized by Vista after several failed istallations.

    Now it is working well with your instructions.

    Thank you.

  • @Tess : Install 7-zip instead of Winrar. It works great and it's free.

    Thank you very very much for this post. I can now run my QuickCam Messenger on Windows Vista Home Premium SP1 (I don't really need the microphone because I'm using a separate desktop micro, so I'm skipping the second fix).

    Merci infiniment, grazie mille !

  • Arska

    The older logitech QuickCam Chat works on win vista! Cool! ๐Ÿ˜€

  • Wesley

    I have a QuickCam Pro USB (dark focus ring) webcam and I have tried your instructions, but the Quickcam software says "webcam is in use by another application". I have stopped all services and programs from running at startup and still nothing… HELP!!!!

  • Dan

    Thanks so much for this. Works great in windows 7 as well. Just DL the 10.5.1 vista drivers, and search the same folders with the wizard to get it to install.


    Sorry but I forced to disagree your advise above.

    For you get success with your logiteh quickcam mesenger on windows 7 build 7600, you just should download the driver for The Quickcam Chat for skype,,pt?osid=14
    That's it, will works fine, I had problems before with mine cam, And resolved as related.


    Sorry guys

    I sent my disagree about your mater before, beause I did a Little confusion, I was facing that you're talking about windows 7 RTM.

  • Luis

    It doesn't work with older Quickcam Express. Last OS for that product is Windows XP.

  • Goug

    It worked perfectly on my Quickcam Messenger, great!

    I didn't install the logitech software though, it's still works perfectly with skype etc.

  • Bobin George

    Thanks for the great advice. It worked for my Quickcam Express(V-UB2) on Win7 Ultimate perfectly..To be honest I had lost my confidence to install this device and was going to revert to WinXp, but now there's no need ….Lot of Thanks any way!!!!!

  • Dejan

    Thanks a lot … did all as noted and video works perfect.

    I, as some people too have the problem with the microphone. The device cannot start it says in device manager. Any cure for this?

  • Sean

    Thank you! This saved my life.

    But I'm having problems with my sound. I cannot hear anything. I have a laptop & built in-speakers. I have checked if they accidentally got muted or something but my laptop says they work. I plugged in my headphones as well but they didn't work either.

    Does anyone know how to fix this?

    Thanks in advance.

  • Tom

    Works great! Kind of ridiculous that the old quickcam messenger isn't supported on Vista however…

  • Cryoptic

    This works for Windows 7 as well!

    To summarize the steps:

    1. Download the latest driver from Logitech website for Logitech QuickCam Messenger [V-UBC40] for the desire OS & bit:,en?osid=14

    2. Run the setup installer file (ie:lws110.exe); you don't have to install VID; just unpack the drivers.

    3. During the installation, it will ask you to plug in the Logitech QuickCam Messenger to a USB port.

    4. Once it is detected, it will say that it's not compatible; just click to continue installation anyway.

    5. Unplug and re-insert the USB connector and Windows will automatically detect it.

    6. Select choose where to look for drivers and click on the folder where the drivers were unpack before.

    7. Logitech QuickCam video driver should install normally but the audio driver will say that "the device can not be started" even though the driver is installed as "Logitech Audio (Messenger)."

    8. To fix this audio problem, you have to replace the current Windows 7/Vista "usbaudio.sys" with an older Windows XP version (version 6.06 or earlier).

    9. You will need to find a copy of usbaudio.sys from someone with Win XP which is located in x:WindowsSystem32drivers.

    9. Now you have to take ownership and grant full access permission of x:WindowsSystem32driversUSBAUDIO.SYS file in your computer.

    10. Here is how to do it:

    11. Once permission is granted, rename the file to "usbaudio.win7.sys" (keep for future use).

    12. Copy the Win XP version of usbaudio.sys to the same folder x:WindowsSystem32drivers.

    13. Restart the computer and now both video and audio should work properly.

    • Alex

      Hi, I have tried the steps that you've described and when i chose the location of the drivers it told me that the computer did not found the drivers although i did everything as you wrote..

  • N

    Aww.. It won't work. ๐Ÿ™

  • fran

    Thanks It works in my Vista.

    Thanks again

  • Carlos

    Muchas Gracias from Colombia

    Thanks so much, I believed i had to buy a

    camera, but now i dont have to !!!

    Please keep giving us solutions to our win7 problems.

    We really apreciate these contributions.

  • dj

    i have a logitech quickcam on vista i had to reformat and i lost the paper i once had but there is a setting on the computer i forget where but you went there added a 0 and typed a few commands and the webcam worked on vista maybe someone here might understand what i'm trying to say and help all of us who have a logitech webcam

  • dj

    the problem that i am having is my computer wont find the webcam on yahoo messenger i can use it one time but if i log off of my messenger my cam wont work again camera source needs to be set on the computer not messenger once you set your computer up the way i forgot your quickcam will work everytime i remember something about add a 0 and you type a few commands in something and your messenger will find your webcam and will work

  • Emanuel Simard

    Did this step by step.. I can't find the Drivers is in the damn folder.. Is it in Bin? WinNew? WinAll? I dont know.. Been looking for a file.. .inf file of some sort in order to extract it from the folder qc848enu .. If anyone here knows what directory its in at.. (Step #5..) Please help… geezus.. 4-5 hours of waste doing this..

  • Hi Brilliant worked first time. I have been trying for day's to get my cam working with Vista but nothing. Then i found this page and folloed your instructions and Voila thanks a Stack.

  • lx

    it works! ๐Ÿ˜€

  • Skafo

    I have one question, it's working with x64?

  • Skafo

    I have a Logitech Quickcam Messenger old version V-UAS14. It's possible to get this drivers works at Windows 7 x64?

  • Mickael

    Good job man, it works perfectly ๐Ÿ™‚

  • jack

    i tried these steps on win 7 64 bit i cant seem to get it to work


    January 25th, 2010 10:48


    This works for Windows 7 as well!

    To summarize the steps:

    1. Download the latest driver from Logitech website for Logitech QuickCam Messenger [V-UBC40] for the desire OS & bit:,en?osid=14

    2. Run the setup installer file (ie:lws110.exe); you don’t have to install VID; just unpack the drivers.

    3. During the installation, it will ask you to plug in the Logitech QuickCam Messenger to a USB port.

    4. Once it is detected, it will say that it’s not compatible; just click to continue installation anyway.

    5. Unplug and re-insert the USB connector and Windows will automatically detect it.

    6. Select choose where to look for drivers and click on the folder where the drivers were unpack before.

    7. Logitech QuickCam video driver should install normally but the audio driver will say that “the device can not be started” even though the driver is installed as “Logitech Audio (Messenger).”

    8. To fix this audio problem, you have to replace the current Windows 7/Vista “usbaudio.sys” with an older Windows XP version (version 6.06 or earlier).

    9. You will need to find a copy of usbaudio.sys from someone with Win XP which is located in x:WindowsSystem32drivers.

    9. Now you have to take ownership and grant full access permission of x:WindowsSystem32driversUSBAUDIO.SYS file in your computer.

    10. Here is how to do it:

    11. Once permission is granted, rename the file to “usbaudio.win7.sys” (keep for future use).

    12. Copy the Win XP version of usbaudio.sys to the same folder x:WindowsSystem32drivers.

    13. Restart the computer and now both video and audio should work properly.

  • Cahyono of Indonesia

    is the latest post about using quickcam for window 7 work for type V-um14 aka V-uas14?

    on this step
    6. Select choose where to look for drivers and click on the folder where the drivers were unpack before.

    where should i point the driver folder? sorry if this is sound stupid but when i did the installation, i didnot pay attention bout the folder

  • piet

    Works also in 7 with muchhh patient (3 ours)

  • ray g.

    it works perfect thak you

  • rg

    thnx works in vista

  • XxxZenxxX

    Awesome! Thanks for the hack.

  • dave

    ookay it worked perfectly but i have a little problem. i can hear people while talking on cam, also i can hear windows s sound. but i can t listen anything. do you have any idea*

  • D. Huang

    The main thing that people need to know when looking at this product is that it is designed for laptops. It has a very sleek and compact design with a nice carrying case to go with it. The microphone/headset is also a very attractive piece. But asthetics aside, here are a few key points regarding this this product:

    – Compact and easy to take anywhere your laptop goes
    – Good video quality (as tested with MSN Messenger). I compared this to other webcams which tauted a true 1.3 megapixel image. The lighting adjustments that are available and the face-tracking are also a helpful addition. I cannot seem to get the frame rate all the way up to 30 fps, but that may be due to my computer and my connection.
    – Easy installation. It is very easy to set up.

    – I think webcams in general are stil a little complex for users who are not technologically savy. I tried have a couple older relatives install it on their own. No go. But this would be true of any webcam.
    – The USB cord which comes out of the camera is short. I have a small laptop… but for users with mega-media-laptops, depending on the USB port location, the cord will probably be just long enough, without much extra give.
    – The carrying case does not fit the camera and headset neatly. (Or at least I can't figure it out).

    Additional notes on the software: The video effects are nice, but it doesn't seem to do well with my face. It actually does better with my wife's face. It essentially tracks your facial structures and moves and changes the 3D animated image to match it. It is a really nice touch. But it may be more or less effective depending on your facial features.

    About the hardware: The headset itself is average. I like that it is very compact. The ear piece fits nicely on my ear. But it's not the best quality microphone for use with programs such as Skype.

    Summary: All in all, I am pleased with the product – mainly because I had reasonable expectations on what a notebook webcame would be. I recommend this product for those who, like me, need to use it on the go.

  • Nacho

    Thx x trillons!!!!!!, works for Seven Ultimate 32Bits!

  • Hans

    Thanks, it works, mij son is very happy thats his cam works under vista

  • maha

    hi,i have an ANC webcam that working fine with windows vista but the only thing that doesnt seem to be working is the capture photo button on top of the cam whereas it works just fine with windows xp!!im puzzled!!plz help!!thanks!

  • Bjarni

    Thank you very much ๐Ÿ™‚ Been looking for this solution for a loooong time! Works also on my Win 7 ๐Ÿ™‚

  • strucky

    Wonderful! Works like charm for my QuickCam Messenger on Win7 32bit. Thank you a lot, unlike the official support on logitech forums. They, honestly, suck…